Privacy Policy

1. Overview

VIBE Radio ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit viberadio.ca or use our online streaming service. We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable British Columbia privacy law.

2. Information We Collect

We may collect the following types of information:

• Usage data: Pages visited, time spent on the site, and general listening activity — collected anonymously to understand how the site is used.
• Technical data: IP address (used only for approximate region detection to tailor local content), browser type, and device type.
• User submissions: Comments, voice recordings, and responses to features such as Question of the Day that you voluntarily submit through the site.
• Listener data (optional): If you log in to VIBE BFF or other member features, we store your account credentials securely.

We do not collect your name, email address, or any other personally identifying information unless you explicitly provide it (for example, in a contact form or competition entry).

3. How We Use Your Information

Information we collect is used to:

• Deliver and improve the streaming service and website experience
• Understand aggregate listener behaviour to better serve our Sea-to-Sky audience
• Enable interactive features such as comments and voice messages
• Comply with regulatory reporting requirements for Canadian broadcasters

We do not sell, rent, or trade your personal information to third parties.

4. Cookies and Local Storage

This website uses browser local storage and session storage to remember your display preferences (such as volume, visual settings, and login session). We do not use advertising cookies or third-party tracking scripts.

5. Third-Party Services

Our website incorporates content from third-party services, including:

• DriveBC and the Open511 BC API for road condition data
• ElevenLabs for text-to-speech audio generation
• Anthropic Claude AI for generating content summaries

Each third-party service operates under its own privacy policy. VIBE Radio is not responsible for how these providers handle data.

6. Data Retention

Anonymous usage statistics are retained for up to 12 months. User-submitted content (comments, voice messages) may be retained indefinitely for operational and broadcast purposes unless you request its removal.

7. Your Rights

You have the right to request access to any personal information we hold about you and to request its correction or deletion. To exercise these rights, contact us at info@viberadio.ca.

8. Children's Privacy

Our website and interactive features are not directed at children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The effective date at the top of this page will reflect when the policy was last revised. Continued use of the site after updates constitutes your acceptance of the revised policy.

10. Contact

Privacy-related inquiries may be directed to VIBE Radio at info@viberadio.ca.